We’ve got the answers to your questions

Can you tell me about your products?

Made Goods products are handmade and use natural materials. They are not mass produced. Variation between products should be expected. If you have questions, please be sure to call and speak to us before ordering.

Customization: We are able to custom size most pieces with no minimums. Please call or email to request information.

On-Line Selling: Made Goods is happy to allow our Current Retailers to sell the products they stock on their website. To protect our retail partners, we do not sell to online only retailers who do not stock products.

Media/Marketing: Made Goods looks forward to working with Media and blog partners. We have white, silhouette high-res images for all of our products. If you are interested in featuring Made Goods, please contact us at info@madegoods.com.

How do I order?

Made Goods sells only to the trade. If you wish to place an order, you may call us at 626-333-1177, send an email to: info@madegoods.com or fax us at 626-628-3115.

The first step is to complete our account application form. Applications are usually approved in three days or less. Once approved, you can move forward with placing an order.

What is the minimum order?

Retail Locations: We have an $2,500 opening order minimum for retail locations (stores/showrooms). After your opening order has been placed you are considered a Current Account and we have no minimum. However, orders under $500 are subject to shipping surcharges. Current Accounts must order at least $5,000 per calendar year to maintain their status.

Designers: We have no minimum order for designers. However, orders under $500 are subject to shipping surcharges.

How does shipping work?

Continental United States: We ship either LTL or common carrier depending upon the size and composition of your order. Shipping rates are 12% for Zone 1, 14% for Zone 2, and 16% for Zone 3 (see map below). Orders shipping in the US under $500 are subject to a shipping surcharge.

Canada: Shipping rates are 16% for Zone 4 and 18% for Zone 5 (see map below). Orders shipping in Canada under $1,000 are subject to a shipping surcharge.

Intercontinental US & International: Shipping costs will be quoted based upon your order.

Note: Shipping rates are subject to change during the year and will be confirmed when your order is placed. Your order may be delivered in several shipments; however, this will not affect your shipping costs. We can ship to residential addresses, however surcharges will apply.


Showcasing a wide assortment of our statement pieces, the showroom will focus on texture and material. Working with Artisans from around the world, we know that our innovative designs will provide the solution to all of your design desires.

Decoration & Design Building (DDB)
979 Third Avenue, 7th Floor, Suite 715
New York, NY 10022

Additional Information

Can’t find the answer to your questions here? Send us an email at info@madegoods.com